| Course | |||||
|---|---|---|---|---|---|
 | Service Training | ||||
 | Service Training This course will introduce you to the 24MY D-MAX and MU-X
It is recommended that you complete all previous product training before completing this course. | ||||
 | Australian Consumer Law Training: Dealers 2024 (ACLD02) | ||||
 | Non-Technical | ||||
 | Service and Parts Courses This course aims to introduce dealer staff to IUA's Service Plus program. The course has been designed to give you a high-level overview and provide you with links for further information. Updated: April 2024 | ||||
 | Service and Parts Courses | ||||
 | Service and Parts Courses This course will focus on the fundamentals of customer service. You’ll learn how customer service impacts a business, how to balance being personable and professional, and how to meet and exceed customer expectations. By the end of the course,... | ||||
 | Service and Parts Courses | ||||
 | Sales This course introduces the basics for Fleet sales focusing on how to correctly RSA a fleet vehicle. There are 2 modules ending with a short quiz. Each module must be completed and the quiz passed to complete the course. The minimum pass score is... | ||||
 | Service Training / Gold Technician Level Gold Level Assessment
Please ensure you have completed GT01 and GT02 courses before attempting the assessment. |
